Welcome to Car Hire Newcastle. These Terms of Service govern your use of our website and vehicle rental offerings. By accessing our services, you agree to these terms.
Rental Terms
All vehicle rentals are governed by a comprehensive Rental Agreement, which you will receive upon booking confirmation or vehicle pickup. This document outlines the specific terms, conditions, insurance coverage, charges, and your responsibilities for the rental. In case of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Renting a Vehicle Requirements
- To rent a vehicle from Car Hire in Newcastle, Northern Ireland, you must be at least 21 years old, although requirements may differ based on the vehicle type, with extra fees for drivers under 25. A valid driving licence that matches the vehicle category is required, along with proof of identity and your current address. Additionally, valid payment details and a security deposit must be provided, along with any other criteria outlined in the Rental Agreement.
Booking and Payment Process
- Reservations can be completed via our website, over the phone, or at our Newcastle location. A deposit may be necessary to confirm your booking. Full payment and any security deposit are generally collected at the time of vehicle pickup. All prices are listed in British Pounds (£) and include VAT where relevant. We accept major credit and debit cards, with secure processing through trusted payment providers.
Vehicle Pickup and Drop-off
- Upon collecting your vehicle, it is important to conduct a thorough inspection and promptly report any pre-existing damage. A vehicle condition report will be prepared and signed by both parties to ensure clarity. The vehicle should be returned in the same condition as received, taking into account normal wear and tear; any new damage will be evaluated and may incur additional charges. Please return the vehicle with the same fuel level as at collection; refueling fees will apply if the fuel level is lower. Late returns may result in extra charges, so please inform us as soon as possible if you expect a delay. You are responsible for any parking fines, traffic violations, or other charges incurred during your rental, along with an associated administration fee.
Insurance and Liability Terms
- All rentals include basic third-party insurance. Comprehensive coverage details and excess amounts can be found in your Rental Agreement. Additional insurance options may be available to lower your financial liability, so reviewing these is advisable. You will be liable for any damage or loss up to the insurance excess, except when covered by extra insurance. Damage resulting from negligence, misuse, or violation of these Terms remains your responsibility, irrespective of insurance coverage.
6. Modifications and Cancellations
Cancellation and amendment policies differ based on the type of booking and the notice given. For accurate information, please consult your booking confirmation or Rental Agreement. Late cancellations or failure to show may incur additional charges.
7. Restricted Activities
Prohibited Uses of Rental Vehicle
- The vehicle may not be used for any unlawful activities. Engaging in racing, rallying, off-roading, or other risky endeavors is prohibited. Transporting hazardous materials is not allowed. Sub-letting the vehicle or permitting unauthorized drivers is against policy. Driving under the influence of alcohol or drugs is strictly forbidden. Vehicles must not be used for purposes beyond their intended design. Adhering to passenger and weight limits is required. Driving outside the defined geographical area without prior approval is not permitted.
Breach of these terms may lead to rental cancellation and extra fees.
Limitation of Liability
To the fullest extent allowed by Northern Ireland law, Car Hire will not be responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business resulting from your use of our services. Our total liability for any claim is limited to the amount paid for your rental in the past 12 months. This limitation does not apply to liability for death or personal injury caused by negligence or fraud.
9. Applicable Law
These Terms are governed by the laws of Northern Ireland. Any disputes will fall under the exclusive jurisdiction of Northern Ireland's courts.
10. Updates to Terms
We reserve the right to update these Terms at any time. Changes take effect immediately upon being posted on our website. Continued use of our services indicates acceptance of the revised Terms.
Contact Details
For inquiries regarding these Terms, please reach out to us:
Newcastle Car Hire Services
Riverside Way, Newcastle BT33 0HR, Northern Ireland
Contact Number::
443332100115